As part of our quality assurance and accreditation we will invite you to participate in a survey requesting your views of the practice. All surveys are confidential and assist us in improving our service delivery.
However, please do not wait for a survey to be distributed before you voice your concerns or suggestions. Suggestions or complaints may be placed in the ‘suggestion box’ in the waiting area or discussed with the practice manager. All communications are completely confidential. We will make every effort to respond quickly to your suggestion.
Alternatively you can raise any concerns with the Health Care Complaints Commission by contacting them on
Level 3, 323 Castlereagh Street, Sydney
Tel: (02) 9219 7444